Validation Phase

Early User Validation

Survey results below summarize directional feedback from early users.

Likely to use

83.3%

Probably + Definitely

Negative intent

10%

Probably not + Definitely not

Response distribution

Definitely40%
Probably43.3%
Not sure6.7%
Probably not6.7%
Definitely not3.3%

Results are directional and based on early feedback.

Behavior snapshot

Based on survey responses collected in January 2026.

Plan with multiple apps

76.7%

Respondents currently stitch trips manually.

Need multi-mode routing

83.3%

Journeys require more than one mode at least sometimes.

Manually find fallback routes

73.3%

Users search combinations themselves when no direct option exists.

High recommendation intent

76.7%

Recommendation intent is 4 or 5 out of 5.

What users struggle with

  • Manual stitching across multiple apps
  • Managing transfers and layovers with uncertain buffer times
  • Booking legs on separate platforms for a single journey
  • Route uncertainty in 'no direct route' situations

Survey scope

  • Travel frequency and route types (metro/non-metro mix)
  • How users currently plan and book inter-city trips
  • Fallback behavior when no direct option is available
  • Top planning frustrations and confidence in chosen routes
  • Willingness to use, trust, pay, and recommend a multimodal platform

Selected anonymous feedback

Anonymous survey responses

"I usually keep three tabs open just to plan one trip."
"When there is no direct train, figuring the transfer city takes too long."
"I can find options, but comparing total travel time across apps is painful."
"I need one view for bus + train + flight combinations."
"Layover timing is where most of my plans fail."
"I often drop a trip idea because planning effort is too high."
"Direct routes are easy; indirect routes are confusing."
"I want suggestions when direct flights are too expensive."